If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
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Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
...
Dear Metas,
We have scheduled the Version 1.6.2 server maintenance and update for June 4 at 4:00 PM(PT). The maintenance is expected to last about 2 hours, but the actual duration may differ. Please plan your game time accordingly for the best experience.
This update brings Early Access for custom servers, testing for an enhanced version of The Way of Winter, the Visional Wheel S1 limited-time event Stargate Rush, a new item recovery feature, and several optimizations and bug fixes.
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Dear Metas,
We take Meta-Humans' feedback regarding item loss during cross-season settlement very seriously. Our technical team immediately launched an investigation and confirmed that the issue occurs when accumulated seasonal items exceed the backpack capacity, causing some items to fail to carry over into the new season. To address this and improve your experience, we will introduce the following updates on June 5, including a private item recovery feature to prevent similar issues in the...
Since the launch of The Way of Winter scenario, we've been listening closely to feedback from all Meta-Humans. Based on your suggestions and our own gameplay tests, we've held in-depth discussions and made careful adjustments to improve the scenario. After the June 5 update, we'll release an upgraded version of The Way of Winter, marked with the "Update Test" tag. Here are the details of the update:
Thermal Tower Construction Rules Updated
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Dear Metas,
Greetings! We're thrilled to announce that the Once Human Custom Server - Community Server will launch its early access trial on June 5. This marks not only a bold step in exploring a new game mode, but also a key milestone in building a diverse, player-driven ecosystem together with all of you. Let's take a closer look at what the custom server is and address some of your most frequently asked questions.
Ⅰ. What Is the Custom Server?
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