Frequently Asked Questions

Why am I being asked for so many permissions?

For full details on how we use the various permissions you provide, please see this page.

Why am I required to have an email address?

We record email addresses so that in the event your Discord account becomes unavailable and you have a Premium subscription, we're still able to get a hold of you. While this raises alarms with some, your email address is safe as we are in compliance with Discord's Developer Terms of Service and email addresses are considered "End User Data".

With access to so many Discord servers, what type of information do you store? Chat logs, Members, etc?

We're very serious about your server's privacy. We DO NOT track chat logs or server member information outside of the total member count of a server. The server administrator is the only user we store information on, and it's just enough to contact that person if/when we need to.

The only message data that we store is completely restricted to the messages PatchBot sends to the server. e.g. When the latest PUBG update is published, we know when PatchBot has posted the update to your server and how many people clicked through to the blog post from which it found the update.

For more information, see our privacy policy

What happens to my subscriptions and subscription settings when I cancel my Premium subscription?

Because Premium unlocks extra settings and subscription options, when a Premium subscription expires, the following will happen:

  • Subscriptions to Premium-only channel types such as Voice and Forum channels will be unsubscribed
  • Premium-only settings such as role mentions, pin configurations, etc. are removed
  • Game updates being sent to multiple channels will be reduced only the oldest subscription will be preserved, unsubscribing the most recently subscribed channel

Do you support payment methods other than credit card?

At this time we do not support any alternative payment methods.

Where are my announcement channels?

Announcement channels cannot receive patch notes. If servers would like to use PatchBot they need to use the bot directly rather than subscribing to other server's channels.