Frequently Asked Questions
Why am I still getting updates if I have removed the bot from my server?
Because we use Discord's webhooks to send updates and other messages to your server, removing the bot does not unsubscribe you from updates. Please make sure to login and unsubscribe from games you'd no longer like to receive updates for.
Why am I required to have an email address?
Due to the architecture of our service, it is easier for us to communicate with server administrators via email. While this raises alarms with some, your email address is safe as we are in compliance with Discord's Developer Terms of Service and email addresses are considered "End User Data".
Why am I being asked for so many permissions?
For full details on how we use the various permissions you provide, please see this page.
With access to so many gaming communities, what type of information do you store? Chat logs, Members, etc?
We're very serious about your server's privacy. We DO NOT track chat logs or server member information outside of the total member count of a server. The server administrator is the only user we store information on, and it's just enough to contact that person if/when we need to.
The only message data that we store is completely restricted to the messages PatchBot sends to the server. e.g. When the latest PUBG update is published, we know when PatchBot has posted the update to your server and how many people clicked through to the blog post from which it found the update.